The combination of different levels of support entrusted to Serdao enables better day-to-day management of all support activities, 24/7.
Our company is committed to the highest standards of information security management. These certifications ensure that your data is handled with strict security protocols, minimizing risks and ensuring compliance with global regulations.
Offering comprehensive support through multiple channels, including phone, email, live chat, and in-person assistance. Our services cover problem diagnosis, resolution, system maintenance, security management, and ongoing user training, ensuring a seamless and secure IT experience.
Our team of expert professionals consists of native speakers in English, French, German, Swedish and Vietnamese, ensuring clear communication, cultural understanding, and top-quality service for your global needs.
We have offices and teams in France and Vietnam.
Visit us
Speak to us in person at our offices
58 Chemin de la Justice 92290 Châtenay Malabry
5D Phùng Khắc Khoan, District 1, Ho Chi Minh City
7D Phùng Khắc Khoan, District 1, Ho Chi Minh City
You can contact our support team via phone, email, or our online request form. Once we receive your request, a technician will assess the issue and guide you through the next steps.
We offer remote and on-site technical support for various industries, including manufacturing, banking, logistics, healthcare, network and IT infrastructure.
Yes, we offer emergency support services outside of regular business hours. Please contact us for details on availability and response times.
Remote support allows us to diagnose and resolve many issues quickly without requiring an on-site visit, reducing downtime and costs for your business.
Yes, we provide full IT infrastructure support, including setup, maintenance, troubleshooting, and long-term optimization.
